Frequently asked questions

Common questions about the managers.

Find answers about supported systems, Lite and Pro editions, existing server installations, automation and support.

The managers are Windows desktop applications intended for modern 64-bit versions of Windows. Exact requirements should be confirmed on each product page before release.
Lite provides the core single-server management tools. Pro adds facilities such as managing multiple servers and additional automation or integrations. The precise comparison differs by product.
Yes. Arkasm and SSM can work with existing dedicated server installations as well as helping with a new installation. Back up important files before making substantial configuration changes.
The dedicated game server runs as its own process, but manager-driven scheduling, monitoring, notifications and automatic actions require the relevant manager to be running.
The Creative Digital Design Discord is the best place for support, bug reports and suggestions. Please include the manager version and relevant log details when reporting a fault.
No. These are independent server-management applications and are not affiliated with the developers or publishers of ARK: Survival Ascended, SCUM or Palworld.